International UED – Lead Content Strategist, Social Media

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Location
Zhejiang, China
Salary
$100,000 - $150,000
Job Type
Direct Hire
Degree
Bachelor
Date
Mar 07, 2018
Job ID
2577746
Alibaba Group was founded in 1999 their mission has always been to make it easy for anyone to buy or sell anywhere in the world. Since its inception, it has developed leading businesses in consumer e-commerce, online payment, business-to-business marketplaces and cloud computing and has expanded into new areas such as mobile apps, mobile operating system, and Internet TV. The company is focused on fostering the development of an open, collaborative and prosperous e-commerce ecosystem that benefits consumers, merchants, and the economy as a whole.  The privately held Alibaba Group currently employs more than 40,000 people around the world and has more than 70 offices in Greater China, Singapore, India, the United Kingdom, and the United States. This position is based in our Hangzhou office, but we are open to discussion with candidates based in Beijing and Shanghai.

International UED is looking for a creative, solution-driven and entrepreneurial Lead Content Strategist to take charge of the social media efforts for AliExpress.com, our international B2C e-commerce platform. You’ll lead a small team of direct reports to create and implement social strategy, grow engagement and other key metrics, design campaigns, improve branding and experience across platforms and serve as an advocate for social within the company. In addition, you’ll find new and innovative ways to drive business through social media, both for AliExpress and for our sellers.
 
As the International UED Content Team, we work closely with our partners in the AliExpress business, including buyer operations, marketing, product, category management and seller operations. We currently operate AliExpress’ Facebook, Twitter, Instagram, VK and OK accounts for English, French, Spanish, Russian, Portuguese and Hebrew markets.

Key Responsibilities and Expectations
  • Create an overall social media strategy, establish effective benchmarks for measuring the impact of social media, set KPIs, evaluate results and monitor team’s progress.
  • Lead cross-team collaboration efforts with various stakeholders including product managers, graphic designers, interaction designers, marketing specialists, sellers and external agencies. Create and optimize team workflows.
  • Be responsible for the voice, tones and quality of the content on AliExpress’ social media accounts. Maintain and implement guidelines.
  • Ensure execution of digital campaigns, that they align with global guidelines and are localized for each market.
  • Manage the team’s resources and scalability, including outsourcing, external cooperation, content management tools and user-generated content.
  • Build and maintain strong relationships with vendors, including but not limited to, Facebook, Instagram, Twitter.
  • Drive synergy with social paid ads, search, display, etc.
  • Monitor new trends in social media tools, platforms and applications in all key markets. Implement in team.
  • Oversee the monthly content calendar and the production/sourcing of each piece of content.
  • Budget management and planning.
 
Skills
  • We’re looking for someone who thrives in the face of a challenge.
  • Strong ability to build relationships with partners and teammates across linguistic, cultural, geographic and time difference barriers.
  • Effective project management and organizational skills.
  • Strong ability to communicate information and ideas in written and verbal format, and build and maintain relationships.
  • Creative thinker – both in terms of content and problem solving.
  • Able to work under pressure and with short time frames.
  • Team player, with the confidence to take the lead and guide the development of frontline staff.
  • Able to dig into social data/analytics and draw sound, insightful conclusions.
  • Excellent project management and ownership skills.
  • Ability to ride along with project changes and adapt to a fast-paced work environment.
  • This position is based in our Hangzhou office, but we are open to discussion with candidates based in Beijing and Shanghai.

Qualifications
  • 5 years or more of full-time social media & content experience. E-commerce or agency experience preferred.
  • Team management experience.
  • Agency and budget management experience.
  • A portfolio showing high-quality content deliverables.
  • Related degree preferred but not required.
  • Spoken Mandarin is a bonus.