Logistics Coordinator

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Grimsby, ON
$45,000 - $80,000
Job Type
Direct Hire
Dec 07, 2017
Job ID
Under the direction of the Vice President, Finance and Administration, the Logistics Coordinator is responsible for working directly with our clients  staff to ensure the continued compliance with American, Canadian, and international Customs regulations. This involves preparing shipping documentation including the preparation of North American Free Trade Agreement (NAFTA) certificates, export controls, Harmonized System codes, and country of origin documents. In addition, this position is responsible for inputting all information and documentation into ERP system, issuing/obtaining bill of lading documents and communicating this with the freight forwarder. The Logistics Coordinator is responsible for ensuring an archive of shipping records is available at all times.


1. Ensure corporate compliance with Canadian, American, and other international Customs regulations as they pertain to the shipment of goods. This involves completing documentation according to these regulations to avoid unnecessary duties or costs as well as communicating with shipping/receiving to ensure packaging requirements are met.
2. Prepare shipping documents to include commercial invoices, NAFTA certificates, export controls, and harmonized system codes. This involves obtaining or issuing bill of lading documents and liasing with freight forwarders.
3. Ensure all information such as NAFTA certificates, HS Codes, and tariff codes are maintained and updated in OUR CLIENTS ERP system in order to prepare shipping documents. This includes updating parts that qualify in the ERP system.
4. Responsible for the Return Merchandise Authorization (RMA) process. This involves working with relevant individuals or departments to obtain information on the return, track reverse logistics and ensure each case is closed in a timely and efficient manner.
5. Manage the application process for permits or bonds when necessary.
6. Working with project management, communicate with customers and suppliers to coordinate shipments and ensure products arrive on time and adhere to project schedules.
7. Maintain lists of items to be shipped and apply Customs information to these individual items when required.
8. Review charges on carrier invoices and allocate accordingly. This involves monitoring invoices for overcharges and following up to determine cause.
9. Review entry summary and Canada Customs coding forms to ensure accuracy and compliance.
10. Perform periodic internal reviews to ensure declarations are completed correctly.
11. Send Request for Quote’s (RFQ) to freight forwarders and source according to price and quality of service based on historical relationships.
12. Through continuous research, maintain up to date knowledge on international shipping/customs regulations and restrictions to ensure packages are prepared in accordance with these regulations.
13. Maintain accurate records of all shipping documentation that is readily accessible.
14. Maintain confidentiality of information accessed in accordance with our clients  policies and procedures.
15. Ensure all our clients health and safety policies, procedures, and responsibilities under the OHSA, are followed during all work activities at our clients  Automation.
16. Perform other related duties as assigned.


1. Demonstrated experience working with international shipping and customs regulations/restrictions and ability to apply these practices.
2. Familiarity with Tariff / Harmonization codes.
3. High degree of accuracy, attention to detail and record keeping skills to ensure customs documentation is accurate and complete.
4. Advanced customer service orientation with a focus on ensuring provision of effective professional services.
5. Demonstrated ability to work independently and as part of multi-function team.
6. Excellent interpersonal and communication skills; ability to deal courteously and effectively with all levels of staff, the public, customers, partners, and any other potential stakeholders.
7. Problem-solving skills, discretion, diplomacy and demonstrated ability to exercise good judgment when handling confidential/sensitive information and communicating with internal/external clients regarding controversial matters.
8. Effective organizational, time management and multi-tasking skills, with ability to prioritize work to meet deadlines without compromising service.
9. Proficiency in Microsoft Word and Excel, Outlook, and the Internet.
10. Knowledge of business related software applications an asset including ERP systems, data look up, sales applications, business flow systems, and Customs software.
11. Spoken/written knowledge of additional languages an asset.


1. Post-secondary courses in Supply Chain Logistics, related discipline, or equivalent combination of education and experience. College Business Diploma or related Diploma preferred.
2. Certified Logistics Professional (CCLP) designation and Certified International Trade Professional (CITP) are considered an asset.
3. Minimum three (3) years’ experience in a Supply Chain Logistics environment with multi-service provisions; experience in an industrial/engineering/automation industry is preferred.

Minimal Travel is required for this position.