Systems Admin - ServiceNow, SharePoint, Drupal, Wordpress

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Vancouver, BC
$70,000 - $80,000
Job Type
Direct Hire
Feb 20, 2018
Job ID
Our client is a global leader in transportation systems.  They have an opportunity for a Systems Administrator - Web Services. As part of the global Information Technology team, the Systems Administrator, Web will primarily be responsible for providing technology architecture, and day-to-day administration and support of SharePoint and other web systems. The System Administrator will also be required to assist with the troubleshooting and administration of other infrastructure systems as needed.
Responsibilities :

·  Administer corporate web systems: ServiceNow, SharePoint and other CMS systems
·  Monitor SharePoint farm health and performance
·  Optimize farm performance, managing and tuning system configuration
·  Manage web systems security and access
·  Manage site quotas and file size limits
·  Review and monitor usage reports
·  Manage content databases and create new ones as required
·  Document administrative and operational procedures on an ongoing basis
·  Provide technical support to end-users and power users of SharePoint, ServiceNow and other CMS systems which have been escalated by the Service Desk
·  Design, develop, and support web systems solutions for its various departments and work teams
·  Assist in the development and support of workflows, web forms, and templates
·  Assist in implementations/solutions for integration of web systems with other enterprise applications (i.e. , Exchange, Infor (M3), and SQL)
·  Assist with the upgrade and migration of SharePoint environment
·  Maintain infrastructure diagrams and other relevant documentation as they pertain to the SharePoint and other web systems architecture
·  Assist with Disaster Recovery planning and testing
·  Perform testing and implementation of upgrades to SharePoint, ServiceNow and CMS infrastructure when required
·  Assist with the troubleshooting and administration of other IT infrastructure components as needed
·  Participate in On-Call Infrastructure support rotation.
·  Employees must comply with and adhere to all company policies
·  May perform other duties as assigned.·  International travel may be required.
Qualifications & Experience :

·  Certificate, Diploma or Degree in Information Technology, MIS or Network Services from a recognized public or private program and/or 3+ years working in a system administration and server support capacity in a midsized company
·  5+ years of related Microsoft experience, designing, planning, and implementing Microsoft solutions
·  3+ years of Microsoft Office SharePoint Server (MOSS) experience
·  ServiceNow system experience desired (or comparable ticketing systems experience i.e. Remedy)
·  CMS system experience desired (Drupal or comparable)
·  Working knowledge of ITIL, ITSM, & Asset Management best practices
·  3+ years’ experience with Windows server operating systems in an enterprise environment
·  Exposure to other Infrastructure components, particularly with Windows Active Directory, Exchange, , DFS, File and Print sharing, Systems Management/Monitoring, Disaster Recovery, and SAN technologies
·  Working knowledge of web page design (HTML, XML, CSS, and ASP)
·  Knowledge of SharePoint Designer and Visual Studio
·  Strong working knowledge of Active Directory policy management
·  Proven analytical and problem solving skills
·  Experience in documenting technical issues and maintaining knowledge bases and Frequently Asked Questions
·  MCSE, MCITP: SharePoint Administrator 2007/2010, or MCPD: SharePoint Developer 2007/2010 certification(s) considered a definite asset
·  Experience with administering Microsoft Exchange, VMWare ESX infrastructure, Microsoft SQL Server, Citrix XenApp considered an asset
·  Familiarity with ITIL processes around change management